Beijing Student Fined Hundreds of Dollars for Leaving Bad Online Review

A postgraduate student in Beijing has been fined more than 3,000 RMB (just over 500 USD) for negatively reviewing a graduate test preparation program on Zhihu, a Chinese Q&A site similar to Quora.

The program is run by Guangxi Wenkao Education Consulting Co., Ltd., and is operated through the website Wenkao.com. It is described as an exam preparation service for master’s degree students in the field of liberal arts and sciences.

According to the Chinese publication The Paper, the student, Zhang Ming (a pseudonym), wrote on Zhihu on April 7, 2020, “The website was trying to have a fight on WeChat. Whoever left reviews with their real names would be cyberbullied.”

The platform deleted the comment in January 2021 “due to violations of the company’s rights and interests,” The Paper reported.

beijing student fine bad review

A screenshot of Zhang Ming’s original review on Zhihu. Image via Weibo

Wenkao.com sued the student for his comment, claiming that his words defamed the company (the irony of their actions presumably lost on the organization), with the courts ultimately awarding Wenkao.com 3,272.5 RMB in damages.

A second netizen, identified as Ma Qian on Zhihu, was also sued for commenting on the site, “Wenkao’s service is so bad. I wouldn’t take it for free. Disgusting.”

According to The Paper, both the defendant and two plaintiffs have submitted appeals.

The case has blown up on Weibo as news of the court ruling became public. The hashtag related to the case had accumulated more than 260 million views at the time of writing.

Netizens have been overwhelmingly supportive of Zhang, and the incident has sparked discussions online about freedom of speech relating to non-political topics.

“Who knew that an adjective or an idiom or even a certain verb in your bad review might be taken out and said to be an infringement of a company’s rights?” asked a Weibo user. “I gave a bad comment on a shopping app because the product was not good, and the seller kept asking me for good reviews. But the bad comment was deleted by the platform in less than a minute. Do I have to thank them for protecting me?”

Another netizen, apparently unconcerned with the prospect of being sued herself, chimed in, “Okay, now I know that Wenkao and Zhihu are both rubbish. Capitalists really can do whatever they want.”

Others pointed out that the entire online review ecosystem has been tainted, with companies buying, manipulating, and, indeed, suing to curate positive online images of their products and services.

Zhang reportedly took the Wenkao.com course back in February 2020 and found it of average value.

One of the company’s managers responded on January 17, seeming to defend their litigation efforts by, in part, claiming that Zhang never expressed dissatisfaction to them directly after taking the course and the comment was baseless.

“Our business has been established for more than 10 years, and we have never cyberbullied any customers,” according to the Chinese publication China Youth Daily. “It’s unnecessary for us to invade our customers’ privacy.”

The manager confirmed with China Youth Daily that the company gives customers who leave good reviews free benefits such as study materials or services.

The program may have won their battle in court, but if a company has to release a statement saying they’ve never cyberbullied any customers, they’ve probably lost the war.

Cover photo by Jeswin Thomas on Unsplash

17 Hours of Covid Lockdown in a Shanghai Shopping Mall

With less than one month until the Beijing 2022 Olympics, the Omicron variant has made enforcing China’s zero-Covid strategy more challenging than ever.

The cities of Xi’an, Anyang, and Yuzhou have all seen mass lockdowns in recent weeks, collectively impacting some 20 million residents. According to Worldometer, active cases in China numbered 3,494 on January 17, an increase of almost 2,000 from a month earlier.

But still, that’s surprisingly low for the world’s most populous nation, especially given the greater transmissibility of Omicron. To put this into context, active cases in the US doubled in the past month from 10,433,559 to 23,591,203.

Among the latest confirmed cases in China are two staff members at a milk tea shop across from Shanghai’s 1788 Square shopping mall in the bustling Jing’an district.

The boba shop closed once the cases were found on the day of January 13 and it has been listed as a medium-risk area. As a precaution, the 1788 mall was also closed for at least one day, a staff member at 1788 tells us by phone.

As a result, visitors and workers at 1788 found themselves living a teenage dream come true: a sleepover at the mall.

We had the opportunity to speak with Ethan, a Shanghai resident who was inside for the ordeal, to hear a firsthand account of China’s zero-Covid campaign in action — when the threat of transmission hits a contained environment.

Ethan, who asked to be identified only by his first name, was in the mall that day for a business meeting. When he tried to leave around 7:30 PM, he noticed a large crowd gathered by the exit.

“The building managers and staff were downstairs telling everyone we might not be getting out,” he says. “Another 10 or 20 minutes later, it’s confirmed that everyone needs to do a test before we get out.”

Ethan estimates that there were around 100 shoppers inside the building, which contains six floors of retail, dining, and service businesses, as well as an unknown number of people in the connected office building.

He noticed some elderly people who seemed concerned initially, and he was also a little nervous at first about the prospect of spending up to 48 hours in the mall (even our teenage selves would get bored eventually).

“But I think the staff of the building were quite organized; they were telling everyone what to expect. So after we heard that, I think my level of nervousness definitely went down a lot,” Ethan says.

Everyone in the building could move around freely, so Ethan returned to the restaurant where he had dinner earlier and then went for a haircut at a nearby salon.

“People were just moving up and down, walking around, getting coffee, using the bathroom, no problem. I got my hair done; a lot of people were getting their hair done, more people getting food.”

1788 covid lockdown Shanghai

By 9:30 PM, testing was underway, Ethan recalls. In addition to about 20 building staff, there were 10-or-so police officers in full medical gear helping out and around a dozen medical personnel.

Each person lined up to have their Alipay, a digital payment system ubiquitous in China, scanned by healthcare workers. The info was then printed onto a test kit and brought to an adjacent testing line.

Mallgoers were tested first, followed by those who work in the building, with care taken to keep the two groups separated.

Ethan describes the swabbing process as extremely thorough, hitting the back of both nostrils and the throat. (If the thought doesn’t make you cringe, you haven’t been tested yet.)

Ethan owns a nightclub, currently under renovation, on the sixth floor of the property. Around 11:15 PM, he made his way there to sleep on a couch in one of the private rooms.

He asked his staff about offering some of the limited space to others in the mall, but he was assured that everyone was being taken care of. The building is heated 24 hours a day, and all the overnighters “were provided with sleeping bags and sheets, water and food,” he says.

The following day was your not-so-average workday for Ethan, who also has a day job. He conducted a few hours of business meetings and phone calls from the comfort of what would typically be his evening place of business.

Others, meanwhile, were provided with breakfast, including eggs, warm milk and porridge, and later soy milk and steamed buns.

By 1 PM, everyone was allowed to leave the mall.

“Everyone was tested, and everyone was negative. If there was anyone positive, as I heard, we would be asked to stay there further.”

As it happens, visitors to Uniqlo — just a five-minute walk from 1788, did have to spend a full 48 hours in containment, according to Yahoo. The same article claims that similar incidents in Shanghai have happened at Jiuguang department store, Plaza 66, and Global Harbor Mall in recent weeks.

In the end, the whole ordeal amounted to a minor inconvenience, and under the circumstances, everything went incredibly smoothly. Ethan tells us that people stuck in the mall were cooperative and composed — something that may surprise people in the US and elsewhere, where locking down shoppers in a mall would likely result in a small riot.

“The one thing that surprised me was, I thought there would be chaos. There were so many people, and they needed to be managed. But when I looked everyone in the eye, they were so calm. People just carried on with their business,” Ethan recalls. “No one was screaming, no one was yelling.”

When asked if anything funny or unusual stood out to him, Ethan responds, “Maybe the funny part is I woke up in a nightclub. You don’t usually do that.”

Cover image via Depositphotos. All other photos courtesy of Ethan

WATCH: Hairy Crab Rescues T-Shirt in “Mission Impossible”-Inspired Stunt

In our line of work, we occasionally come across something extraordinary that captivates our office and inspires a child-like sense of bewilderment in our team. This video of a man using a Chinese mitten crab (or hairy crab) to retrieve a fallen T-shirt fits comfortably in this category of content:

The footage is reminiscent of a scene in 1996’s Mission Impossible, in which Ethan Hunt (Tom Cruise) hangs from a cable to break into the CIA’s most impregnable vault. (Who did it better?)

The video originally appeared on a WeChat Channels account titled ‘再造7977’ and appears to have been up since October. Unfortunately, it was published without a description.

Luckily, another WeChat user, Xie Lao (谢老), jumped in to provide much-needed context. On December 14, Xie Lao shared the video with a friend on WeChat, writing: “This family in Hangzhou was quarantining when a piece of their clothing hanging outside the window was blown down. Since they couldn’t leave their home, a man dangled a hairy crab from the window to grab the shirt. Respect!”

Xie Lao’s version of events has been making the rounds on WeChat, although we’ll admit we have no way of independently confirming the story.

Regardless, there is no denying that the crab understood the assignment perfectly, and we hope the crustacean escaped the dinner plate for its job well done!

Cover image via Sabina Islas

Dancing Boy in Fish Mask Videobombs Live CCTV Broadcast

An 11-year-old boy wearing a green fish mask has gone viral on Chinese social media for dancing like a maniac in a CCTV live broadcast on December 8. The comical scene unfolded during a news report about people queuing for state-organized nucleic acid tests after a Covid-19 outbreak in the North China autonomous region of Inner Mongolia.

The fish boy was among those waiting in line for a test, and his dance certainly stood out to CCTV viewers, given that the state-owned media outlet tends to maintain a serious tone.

In the footage, the anonymous youth freezes for several seconds when the camera turns to him. He then quickly realizes it’s time for a show — dancing like a hopped-up raver until the camera switches to another person.

The clip went viral after a netizen posted it to Weibo, China’s answer to Twitter, on December 8, where it has garnered more than 40,000 likes at the time of writing. Meanwhile, netizens viewed the hashtag ‘The green fish head on a live CCTV broadcast’ (#央视镜头下的绿鱼头#) more than 45 million times.

A couple of days after his TV debut, the youngster told an online news outlet that he wore the mask to spread happiness to the epidemic prevention staff.

“At that time, I saw many people watching me, and I felt a little embarrassed. [I thought] dancing could ease the awkward atmosphere,” he said.

Fish mask boy on CCTV

Screengrab via CCTV

The fish-head mask gained fame from the 2015 Korean film Collective Invention, which follows the story of a man transitioning into a human-fish hybrid after a medical experiment gone awry. The mask can be purchased on the Chinese ecommerce platform Taobao for less than 1 USD, shipping included.

It is now among China’s most beloved face masks, and many users of Douyin, China’s version of TikTok, have created comical videos while wearing it. Some people have even demonstrated how to eat and drink with the unique mask on. (Spoiler alert: you can fit noodles in any of the mask’s three holes — nostrils or mouth. Though we’re not saying you should.)

Cover image by Sabina Islas

Beijing Producer Fishdoll’s Orchestral Pop Album Is All the Right Vibes

Beijing-based producer and musician Fishdoll, real name Yuyu Feng, studied the violin in high school and performed with the Jin Fan Symphony Orchestra for six years. Her second full-length release, Moonsense, takes this early access to orchestral music and combines it with her own sense of electronified soul and RnB for a record that is introspective, full of imagery, and incredibly enjoyable to listen to.

The album took three years to finish, as Feng taught herself how to add orchestration to her music. Compared to her first full-length release, Noonsense, which came out in 2018, this is a very different entity. The former project focused on sound, samples, texture, and the energy she wanted to create.

The name of that first album was intended to reflect the album’s content, “because none of the songs have real lyrics, they are all fake English gibberish, so they are nonsense, and ‘Noonsense,’ this word is also not a real word. It doesn’t make sense, but at the same time, it kinda makes some sense,” Feng tells us.

Noonsense currently holds a rating of eight (out of 10) on the Chinese ratings website Douban. Pretty much directly after finishing that record, she moved on to creating Moonsense. While her first album “was like pure self-expression,” Moonsense sounds more conceptual, more intentional.

 

Feng speaks to this intentionality and says, “One thing I learned is that making music is not just for myself anymore. I’m not talking about whether I should start making pop music and become famous. Integrity is always the priority. I just realized I was doing everything for fun, and yes, it’s important that I should have fun first. But I want to create something that has a deeper meaning than that.”

She continues, “I come from a blue-collar family, so studying abroad put a big burden on my family. Now it’s my duty to help my parents get out of their financial situation. I want to make something that makes you feel loved, whatever that means to you. If this album can make my parents happy, just like when they listen to some good-old Teresa Teng, then I have succeeded.”

Reflecting on the influences that went into creating her latest record, Feng says, “I’ve always wanted to compose orchestral music,” before adding, “I had some listening experience with orchestration, but Sheena Ringo’s album Heisei Fūzoku planted a seed in me. I remember it blew my mind when I heard it at 15 years old, especially the tune ‘Stem Daimyo Asobihen.’ It was my first time hearing something like this; I never knew pop music could actually sound like this.”

Fishdoll Moonsense Cover Art

The album artwork for “Moonsense” was designed by Yoowen and hand-drawn by 彭黛西 AbonnyX

Creating the record wasn’t easy. Feng says she hated everything she came up with for nearly two years. Her frustration with the process led to depression — eventually so severe that she even struggled to listen to music.

“No matter how [many times] my friends and my partner told me that my music is great, I’m beautiful, I’m awesome, I chose to ignore the support and convinced myself that I’m not good enough,” she says. “The pressure coming from my last album also made my expectations too high, and it killed my creativity.”

The mixed feelings aroused by the experience ultimately became part of the learning process, a means toward accepting herself, feeling comfortable with her music and in her own skin.

Fishdoll Album Moonsense

Image courtesy of 常志杰 Si-lis

“Throughout this process, I explored a lot about myself and about being a human, and life in general. The struggle made me stronger. To be honest, this record still doesn’t sound good enough for me, but I have tried the best I can; that’s more important. And the next one will always be better, I believe.”

Perfect or not, the result is a gorgeous melding of styles. On the album’s opener, “K’un,” the listener feels as if they are being introduced to a new world. There’s something otherworldly to the string sections that beckon us into the album.

From there, we hear Fishdoll in what appears to be her natural musical environment, surrounded by electronic soul and jazz music, albeit with more intricate layering on tracks like “Mauve Pearl.” When taking the album as a whole, it’s hard to classify it under one genre.

One particular standout is “Plastic Ocean,” which may be a veiled reference to nature and the environment. It’s a topic she addresses in the liner notes for the album and something of personal interest to her.

“I’m busy with work most of the time, so I don’t have a chance to connect with nature. Chaoyang Park and Beihai Park are the spots I like to hit if I want a relaxing day. I love hanging out in the parks. Although everything is human-made, I still enjoy seeing the big open sky and plants in the summer. I think my favorite thing to do is to look at the clouds of Beijing. When it’s clear, no pollution, the clouds look like they are gods having fun in the sky.”

She tells us that part of her love of nature lies in its unwavering reciprocity.

“Nature keeps providing us [with] everything we need, no matter how ignorant and greedy human beings are. After we damage the environment over and over again, the trees never stop growing, the rain and sun never stop providing us [with] the water and light we need. Nature keeps functioning in its own way every single day. It’s never like we hurt her, so she withdrew her love.

“That’s unconditional love.”

Cover image by 常志杰 Si-lis

Social Media Platform Bans Profane Words in Usernames

On December 1, administrators on Weibo, a Chinese microblogging platform, announced a new guideline banning the use of profane terms in usernames.

As examples, Weibo administrators cited terms such as erhuo (二货, an idiot), SB (a dumb c**t), niangpao (娘炮, sissy), and biesan (瘪三, a broke and unemployed person), all of which can no longer be included in usernames.

“Users who have these terms in their username have until December 8 to change it. Those who fail to do so risk having their username deleted and being banned from posting temporarily,” reads the official statement, which fails to clarify why anyone would want these terms in their username to begin with.

The latest guideline is part of the Clear and Bright Campaign, which aims to improve the Chinese cyberspace environment and promote civility online. The related hashtag ‘Weibo usernames can’t include terms such as sissy’ (#微博昵称不得含娘炮等词汇#) has gone viral on Weibo, accumulating more than 160 million views at the time of writing.

Some netizens were confused by the new rule, with one commenting snarkily, “So is it ok if I put ‘fart’ in my username?”

Others applauded the new policy, with one Weibo user writing, “You can express yourselves in your username, but don’t make others uncomfortable.”

Some, however, remained skeptical of the regulation, pointing out that just a few months ago, government organizations such as the Beijing Municipal Bureau of Radio and Television were using the word ‘sissy.’

The new rule comes at a time when US social media companies like Facebook and Twitter are increasing efforts to combat hate speech. Facebook, for example, has invested in advanced AI to remove hate speech.

Similarly, Twitter announced in its 2021 Transparency Report that in the second half of 2020, it had taken action against a record number of accounts for posting hateful content.

The new regulation is another indication that China has stepped up its effort to combat toxic culture online. For example, in October 2020, China passed a new law requiring service providers to combat cyberbullying promptly.

The frequent use of terms such as ‘sissy’ highlights the ongoing issues of toxic masculinity and pervasive misogyny in China. However, more are becoming aware of the power of language in perpetuating gender stereotypes.

For example, Chinese rapper Yu Zhen famously said in a campaign video for Women’s Day 2021, “We say, ‘be a good woman — no need to study that much, no need to fight for a career, doing well is not as good as marrying well, it’s better your prioritize family.’ We say, ‘be a real man — don’t cry, don’t say you like pink, don’t sit around in the house, don’t be like a woman.’”

Cover image via Unsplash, compiled by Sabina Islas